Shipping Policy

Shipping Policy

What are the delivery charges?

We provide free shipping in all over india

Why does the delivery not correspond to the delivery tie line of X-Y budiness days?

It is possible that the our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the time-lines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?

We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors:v

  • Product’s availability
  • The destination to which you want the order shipped to and location of the our ware house.
  • Are there any hidden costs (Sales tax, octroi etc on items sold by OSIM Inida?

    There are NO hidden charges when you make a purchase on OSIM India. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

    OSIM does not/ cannot ship to my area Why?

    Please enter your pin-code on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.

    If you haven’t provided your pin-code until the checkout stage, the pin-code in your shipping address will be used to check for serviceability.

    Whether your location can be serviced or not depends on

  • Whether the we ship to your location
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location
  • I need to return an item, how do i arrange for a pick up>

    Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

    You can return the item through a third-party courier service. Return fees are borne by the buyer.

    What do the different tags like "IIN Stock" Available Mean?

    ‘In Stock’

    For items listed as “In Stock”, We will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.


    The OSIM might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

    ‘Preorder’ or ‘Forthcoming’

    Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

    ‘Back In Stock Soon’

    The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the time-lines mentioned by the OSIM.

    ‘Permanently Discontinued’

    This product is no longer available because it is obsolete and/or its production has been discontinued.